Effective: November 7, 2019

Plena Global Holdings Inc. and its subsidiaries and affiliates (collectively “Plena Global”, “We”, or “Our”) are committed to respecting your privacy.

This Privacy Policy explains what information we collect during your visit to our website www.plena.global, how we may use it, how we protect it and your rights regarding data privacy.

What is personal data?

Personal data is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

What personal data do we collect and why?

We collect personal data including name, address, phone number, e-mail address and/or any other information that might potentially identify you, as follows:

• If you send us a question or other communication using the contact form on this website or one of the email addresses specified as contact points, we use that information to respond to your request.

We use aggregated data collected through our website for statistical purposes to help us to understand the use of our website and how we can improve it.

We use a website analytics service to track the use of the website using cookies. This service involves the collection and use of the IP (internet protocol) address of your computer or device. For more information see our cookie policy. The IP address will only be used to identify you in exceptional circumstances, such as for legal proceedings or criminal investigations.

The legal basis for the collection and use of your personal data is Plena Global’s legitimate interest in having a corporate website which allows users to send queries and other communications.

With whom do we share your personal data

If you send us a request through this website, we may share it internally or with our affiliates or subsidiaries, to collect information required to respond to your request.

We work with third-party service providers who help us to collect and process personal data and/or provide other services such as technical support or data hosting. These service providers may have access to your personal data in order to provide the services. In such cases, we ensure that appropriate safeguards are in place to protect your personal data

How long do we store your personal data?

We store your personal data for as long as required to fulfill the purposes outlined in this privacy policy, unless a longer or shorter retention period is required or permitted by law.

What are your rights regarding your personal data?

You are entitled at any time to access your personal data that we have. To the extent legally permissible, you can request that your data be deleted, that errors be corrected or that processing of your personal data be restricted. You can also object to our processing your personal data.

If you would like to exercise your rights, please contact us as described in the section “How to contact us” below.

Links to other sites

We may provide links to other websites, however, we cannot guarantee the standards or privacy policies of the websites to which we link. We are not responsible for the content of any website which is not owned by Plena Global.

Personal data of children

This website is intended for adult use only, i.e. anyone 19 years of age or older. We do not knowingly collect personal data from anyone under the age of 19 through this website. We assume that any person who provides their personal data through this website is 19 years of age or older. If you would like to contact us about personal data that your child (under 19 years old) may have provided without your consent, please see the “How to contact us” section below. If we learn that we have collected any personal data from a child under the age of 19, we will take steps to delete such information promptly.

Updates to this privacy policy

We may periodically update this privacy policy. In this case, we will post updated versions on this page of our website. If we make significant changes to our Privacy Policy, we will display a prominent notice of the change on this website so that users are aware of the change. A revised Privacy Policy will apply only to personal data collected after its effective date.

How to contact us

Please contact us if you have any questions, comments, or concerns about this privacy policy or if you wish to exercise your privacy rights to your personal data.

Plena Global Holdings Inc.
300 – 1001 Wharf St.
Victoria, BC
V8W 1T6

Attention: Privacy Officer

(This is the “Controller” of the personal data)

Tel: +1-800-601-5627
Email: privacy@plena.global